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March 2020

COVID-19 UPDATE

We are committed to the well being of our customers, our employees, and our communities. As the Coronavirus situation continues to evolve, we want to help your business stay connected and prosperous during this unique time. 
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February 2020
 6 Questions You Need to Ask About Your Business Phone System

6 Questions You Need to Ask About Your Business Phone System

Are your communication tools helping or hurting your business? Check out these 6 key questions you should ask yourself about your current phone system. From feature sets to software updates, maintenance to mobile work capabilities.
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May 2018
9 Questions to Ask Before You Upgrade Your Phone System

9 Questions to Ask Before You Upgrade Your Phone System

Buying the right phone system has the potential to make a huge difference to the success of your business. Choosing the right system could mean hiring less staff, winning more contracts, worrying less about disasters and yes, saving you money. Are you asking the right questions?
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March 2018
Is Your Business Ready for a Digital Transformation?

Is Your Business Ready for a Digital Transformation?

Digital transformation is more than technology. It’s the reinvention of business through strategy and vision, which includes transforming your communications - all of which plays a key role in decision making, bringing new products and services to market, and providing a better customer experience.
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What is a VoIP Call?

What is a VoIP Call?

A VoIP call translates audio into data packets and transmits those packets over the internet and then converts the packets back into audio at the other end of your phone call. So why would you switch your phone system to use VoIP? Let's take a look at why Voice over IP can help your business save money.
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Why Small Businesses Need to be Mobile

Why Small Businesses Need to be Mobile

Mobile working has many benefits. Which is why so many small businesses are ditching their premise phone solutions and going 100% mobile using unified communications—for both cost and efficiency reasons.
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What is a Fixed VoIP Number?

What is a Fixed VoIP Number?

A Fixed VoIP Number is a telephone number that is associated with an address and is typically more secure than a non-fixed VoIP number. If you're in the market for a VoIP phone system ensure your phone numbers are guarded and protected from fraud.
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February 2018
Mobile is a Reality

Mobile is a Reality

Companies of all sizes around the globe are revamping their business around the fact that employees are now mostly mobile.
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Reasons Why Your Business Should Replace Their On-Premise Phone System and Move to the Cloud

Reasons Why Your Business Should Replace Their On-Premise Phone System and Move to the Cloud

When an organization looks to change their existing PBX, it is normally a decision that is driven by a few key considerations.
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January 2018
Customer Case Study: Turning to the Cloud to Eliminate Costly Outages for Law Offices

Customer Case Study: Turning to the Cloud to Eliminate Costly Outages for Law Offices

This commercial law firm has a team of 170 based at more than a dozen regional offices. The company had invested in standalone PBXs for each of its locations but faced costly and complex issues. The firm moved to a cloud-based PBX platform achieving much-needed protection against outages and expanding the telephony features delivered to its team.
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CTC has been helping Idaho businesses with their communication needs for over 100 years. We would love the opportunity to serve you.