Redefining The Office

We are neighbors of CTC Business and now we are also a client. When we started having issues with our old system, we decided to switch to CTC Business. Since then we have been very happy with their products. Although we did have to learn the new system, CTC Business was exceptionally helpful during our learning curve.
CTC Business has proven to be extremely reliable, doing everything we have asked them to and they have gone above and beyond to make sure we are happy with their services. Having CTC Business as our service provider has made a huge difference in the way our employees communicate with each other. We have employees in other states and traveling to other countries and they are able to call and communicate with us just like they would if they were in the office because of CTC Business’s InTouch Business Communicator. Itg is simply amazing to be able to have our employees call the main office from wherever they may be with crystal clear audio.
We highly recommend CTC Business because we have the most up to date technology and they simply make our lives easier.

Judy Hopkins, Kryptek

The people at CTC Business are great. Smart, dedicated, proactive, and are dedicated to great customer support until the very end. They provide our business the technologies to grow and at a great price and value. When it comes to business Internet and VOIP, I wouldn't go with anyone else.

Kris Lloyd, WebMarkets

I am writing this letter to commend the excellent support and service that has been provided to us by CTC Business. Our company had suffered from multiple poor telecom providers, both from a lack of customer service, as well as from poor product quality. Our experience with CTC Business has been an incredible contrast to our previous providers and has benefitted our business greatly due to the significant improvement and dependability of our telecom systems as well as the high level of customer service we now enjoy.
While a phone transition can be daunting, CTC Business made the switch as seamless as possible, and the uptime reliability and voice quality of our phones have never been better. We are thankful we made the choice to switch providers, and would recommend CTC Business and their service to anyone looking for a cost effective, high quality option in the vastly underserved telecom space. The greatest tool in our business is the telephone, and we are thankful to CTC Business and their team for their ongoing commitment to service and dependability that helps our business succeed.

Brian Rallens, Mark Bottles Real Estate Services

There are many reasons why we switched to CTC Business but the most important reason was their high level of customer care and tech support. With the added bonus of their ability to deliver burstable voice trunks to all of our locations around Idaho. CTC Business has met and exceeded our expectations from the very beginning.
We deployed an Allwox phone system and CTC Business was able to help us configure the SIP Trunks and routes to ensure a smooth transition. Their service, customer care, and support is simply outstanding--I would rate CTC Business as a 5-Star Organization, from the sales team to the customer care and tech support, they have been an incredible partner for us.
I would highly recommend them as you look to improve on your communications services.

Aaron Barnett, Bish’s RV

The decision to go with CTC Business for our 11 locations was extremely easy. They have competitive pricing, they are our local service provider and their customer service is outstanding. The experience with CTC Business has been amazing, their turn-around time for any ticket is addressed within 10 minutes - if it isn’t fixed at that point we are always made aware of the steps needed to solve the issue.
Since becoming an CTC Business client their service and products have lessened the amount of time that I have had to troubleshoot issues, it has lessened our IT department’s workload and there is less stress on us. We have someone we can trust, which is essential in our line of work. In the healthcare industry we can’t afford to have our phones down and CTC Business has proven excellent with making sure we are up all the time.
I have dealt with companies similar to CTC Business and CTC Business is dependable, quick to respond, friendly, courteous, local, and has excellent customer service. I highly recommend that you choose CTC Business as your service provider.

Jamie Wilson, The Cottages Assisted Living & Memory Care

Often times our clients look for products and / or services that are outside of our immediate scope. In these cases, we rely heavily upon vendors that we’ve built a relationship with to fulfill the need. Not only do these vendors have to have a great product or service, but most importantly, we have to know our valuable clients are well taken care of. Our telecommunications vendor of choice is CTC Business Telecom. Their high standards meet or exceed our very own, therefore making them the perfect fit for us here at TVIT.
Since working with CTC Business, we’ve had an increase in confidence knowing our clients are getting a world class telecommunications system, with world class service on top of it.

Rebecca Yeager, Treasure Valley IT

We became an CTC Business client for a couple of reasons we were unhappy with our old provider, CTC Business had extremely nice sales people and they gave us a scarecrow! Since we have become a client they have been super fantastic and everything has been amazing, including their products and their customer service.
Since upgrading our phone system with CTC Business we have become more efficient because we are able to receive more calls and we are able to have our voicemails sent to our email making it easier to follow up with our clients.
We highly recommend CTC Business because they have great customer service, great products and they are like the trusted company next door that has become a part of the family.

Dr. Todd Walker, River City Dental

We were sold on CTC Business as soon as we realized the level of care and importance that they put on their customer service. Since we have become a client of theirs we have experienced that great customer service as well as good products and follow ups within the second, not the minute. We did experience a transitional period since we were switching from POTS lines to VolP but once we learned our new system we have loved it. CTC Business was extremely helpful throughout the learning process with our staff.
Our business has improved since becoming an CTC Business client because before we only had three lines and we could not help every client that was calling. But now we have many more lines and we are able to help every client which has improved our client's relationship with us.
We highly recommend CTC Business because they have been extremely professional, compassionate and understanding with us since the very beginning of our relationship with them.

Barbi Marston, Maz-Tech Automotive

We chose CTC Business because of recommendations from neighboring cities and their price. Since then we have been pleased with their service and we have not had one issue. We can easily say that CTC Business provides us with the peace of mind that we have a great phone system that always works and if something does go wrong, that we will have great support.
CTC Business has helped the city simply by having an easy to use phone system, it has made us as a city become more efficient. We highly recommend CTC Business because they are convenient, they offer a system with no down time and they are extremely reliable.

Cami Hedges, City of Donnelly

We were referred to CTC Business by our IT Firm, Small Horse Technology, and since then we have been very pleased with their products and services. Small Horse gave us the referral because our old system was constantly going down and dropping our calls. Since making the switch we have seen an improvement in our business simply because we increased our lines from 4 to 12 and there are more features that are included in CTC Business’s system that have helped us succeed.
We highly recommend CTC Business because of their great customer service and everything we have experienced with CTC Business has been a 10.

Kristal Varela, Boise Family Dental Care